Service
Positech Service Team
| Brad Tendal, ext. 273 | Aaron Lundberg, ext. 272 |
| Service Director | Service Technician |
Positech Project Team
Every Positech Solution is developed by a dedicated team of experts, which includes the customer. Team interaction is key to assuring continuity from concept through completion. The Positech Project Team consists of:- The customer
- Positech factory-trained representative
- Positech inside design sales specialist
- Positech design engineer
- Positech inside project manager
Positech Partnershipsm
As a single-source supplier of customized positioning technology, Positech has developed a winning approach to material handling solutions -- Positech Partnership is simply how we do business. Customer input at critical decision points guarantees a quality material handling solution. Using the Positech approach, team members:
- Gather and analyze detailed facts to understand customer operations and needs
- Determine the type of material handling devices best suited for those needs
- Prepare a detailed quotation and tooling concept drawings. The quote lists each feature, standard or optional, and a description of each component and its function
- Provide a detailed set of assembly drawings for customer approval
- Engineer, manufacture, assemble and test manipulator and tooling
- Allow for a variety of product approval options
- Develop a detailed operator/service manual for the customer's service team
- Provide long-term service support
Positech Partnership Plussm
Extend the life and value of your Positech material handling device. Positech Partnership Plus gives customers four cost-effective ways to maximize return on original investment and keep operations current:
- Installation supervision
- Provide operator and maintenance training
- Preventative maintenance service plan throughout the life of the manipulator
- Retooling of the manipulator as applications change